Best Western Palace Hotel and Casino

Situated in the heart of Douglas, the Island’s capital, the Best Western Palace Hotel and Casino is the Island’s leading entertainment and leisure complex and the perfect place from which to explore the beautiful Isle of Man.

The hotel is the largest and best-appointed 4 Star hotel on the Island, offering 135 bedrooms in a variety of arrangements from suites and double deluxe rooms to standard double, twin and family rooms. Many rooms boast unbeatable panoramic views across Douglas bay, and all rooms come equipped with tea and coffee facilities and en-suite bathroom as standard.

Hotel guests can enjoy complimentary use of the spa and fitness amenities at the on-site Palace Health Club which is equipped with a cardio gym, weights room and indoor heated pool alongside changing, showering, jacuzzi and sauna facilities. The Terrace Café, located within the Health Club, is the perfect place to catch your breath with a range of food and drink.

Enjoy an evening at the Island’s only Casino with live table games including Roulette, Blackjack and Casino Brag. All levels of players are welcome, and a friendly team of expert croupiers are on-hand to cover the basics if you need them. The hotel is also home to the Island’s only Bingo hall and Slots lounge, accessed via the Promenade, with over 100 Vegas-style slot machines and bingo games daily. Free and instant access to all of our gaming facilities to over 18s (photo ID may be required).

Paragon Bar and Restaurant provides panoramic views over Douglas Bay while you dine on our evening carvery or choose a light bite from our daily bar menu. The bar, open daily from 11am, serves a variety of hot, cold and alcoholic drinks for your pleasure.

The Palace Cinema, adjoining the on-site car park, hosts films across two screens for daily screenings of blockbuster films in the evening and weekend and holiday matinees.

Also on-site is the Majestic Chinese restaurant offering a range of View of Isle Of Man from Best Western Palace Hotel and Casinoexquisite Chinese and Cantonese cuisine with a relaxing ambience and fantastic sea view, open daily from 5pm.

The hotel is conveniently located within 20 minutes’ drive from Ronaldsway Airport, and less than 5 minutes’ drive (approximately a 15-20 minute walk) from Douglas Sea Terminal. Nearby landmarks include the historic Gaiety Theatre, the Manx Museum and the beautiful Summerhill Glen. Book taxi services at reception or explore the island with the Island’s bus service to find a variety of historic, family-friendly or adventure-seeking activities on your doorstep.

To book direct, contact the Palace Hotel Reservations team:

Tel: +44 (0) 1624 697070


The team are available Monday to Friday from 9am to 5pm

For more information, or to book online, visit our website:

-    135 en-suite bedrooms
-    Paragon Restaurant, offering fine dining and panoramic views over Douglas Bay
-    Paragon Bar, offering drinks and bar food daily
-    Majestic Chinese Restaurant (entry via the Promenade) 
-    The Island’s only Casino, Bingo Hall and Slots Lounge (photo ID required, over 18s only)
-    Palace Health Club including heated swimming pool, Jacuzzi, sauna, cardio gym and weights room
-    Two-screen cinema on-site
-    Free WiFi throughout the hotel, including bedrooms
-    On-site parking (nominal fee)